Because we want customers to achieve true peace of mind …
One-stop support with personnel assigned to each customer
*We do not divide the contact point or the department in charge by area, transportation route, or mode.
THI Japan will assign personnel specifically to each customer, and there is no change in the personnel
or department responsible according to air, ocean, region, or transportation mode. We offer true one-stop export
and import support to ensure quick responses and reliability.
By taking advantage of our one-stop service, THI Japan offers the best plan from among tailor-made transportation modes and routes according to the customer's request and budget.
Our flexible response
to unforeseen circumstances
In transport (import/export), unforeseen circumstances often arise, such as changes in the situation overseas, that can then force sudden changes in the transportation mode or route.
Our personnel, who know customers best through daily correspondence, will quickly and flexibly suggest the best solution to meet customer needs.
Our one-stop support service includes customs clearance procedures and local transport
In international transport, customs clearance procedures and local collection and delivery are required. By centralizing work instructions, we provide invisible cost savings for customers' business management.
Eliminating physical distance through the development and use of IT
Because remote operations are becoming more common, we take advantage of the current situation in the logistics industry, where the physical distance between customers and the many other parties involved, including customs, is rapidly becoming closer. We also make effective use of IT in business throughout Japan.
Reforming workstyles through telecommuting
From the perspective of diverse workstyles and BCP, we are building a telecommuting system with a variety of different tools. By doing this, we are reforming work styles and promoting new employment opportunities.
Spreading the global network and bases
We have a global network of bases in Taiwan, China, Asia, North America, and many other locations.
THI Japan is always considering ways to respond
to customers from their perspective to ensure safety and security.
To reach us by phone